Djecas® · Customer care

Shipping & returns

Delivery information and guidance for returning your order.

Shipping & tracking

We offer free standard shipping on all orders. All orders will receive full tracking information via email and/or text.

Processing & delivery

Please allow 1-2 business days for your order to be processed.Once your order has been processed, please allow approximately 3–7 business days for domestic delivery This does not include weekends or holidays. Purchases made after 2pm PST on weekdays will likely be processed and shipped the following day. Purchases made after 9pm CST on a Friday or over the weekend will likely be processed and shipped out the following Monday.

Returns & exchanges

We offer free returns up to 15 days after your order has been delivered for a full refund, exchange, or store credit to begin your return process email us at